OpenAI published a case study on HSP GRUPPE deploying ChatGPT Enterprise in tax advisory — document analysis, drafting, and client communication. The signal: knowledge-work teams are moving from experimentation to production workflows.
Databricks released a guide on transitioning from single-prompt AI to multi-step agentic workflows. It covers orchestration patterns relevant to campaign automation and personalization.
Zapier published a no-code tutorial for connecting Google Sheets to ChatGPT — useful for content generation, lead scoring, and other workflows that start from spreadsheet data.